1. Definitions

"ContentOS Platform" means the SaaS platform accessible via the website [YourDomain.com] and associated subdomains, including the AI-powered RAG data hub, AI content planning, and automation services.

"User/Customer" means any individual or entity that registers an account to use the Service.

"Content" includes all text, images, videos, and data generated by the AI or uploaded by the User.

"Credits" means the unit of measurement used to access AI-generated features, as defined in your subscription plan.

2. User Accounts & Registration

Eligibility: You must be at least 18 years old to create an account. By registering, you warrant that all provided information (Name, Email, etc.) is true, accurate, and current.

Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify ContentOS immediately of any unauthorized use.

Account Termination: ContentOS reserves the right to suspend or terminate accounts that violate these terms, including fraudulent activities or misuse of AI credits.

3. Service Usage & AI Content Generation

AI Functionality: You acknowledge that ContentOS utilizes AI models to process data and generate content. ContentOS does not guarantee that the generated content is error-free, accurate, or suitable for all purposes. You are solely responsible for reviewing and editing all AI-generated output before publishing.

Prohibited Uses: Users shall not:

• Use the Service for any illegal, defamatory, or harmful purposes.
• Attempt to reverse engineer, scrape, or exploit the platform's infrastructure.
• Upload files exceeding 10MB or containing malicious software.

4. Intellectual Property

Ownership: Subject to your compliance with these terms, you own the content you create using the platform. However, you grant ContentOS a non-exclusive, worldwide license to process, store, and display your content for the sole purpose of providing the service to you.

Platform Property: The source code, design, logos, and AI-generation algorithms remain the exclusive property of ContentOS Limited.

5. Subscription & Payment

Billing: ContentOS provides services based on subscription tiers (Starter, Standard, Pro, Studio). Payments are processed via third-party gateways (VNPay, PayPal).

No-Refund Policy: All subscription fees are final. ContentOS does not provide refunds for unused Credits or early termination of a billing cycle.

Credits: Credits are allocated based on your plan. Unused credits may not carry over unless specified in your plan. ContentOS reserves the right to update credit pricing and allocation with notice.

6. Disclaimer of Warranties & Limitation of Liability

AS-IS Service: ContentOS is provided "as-is" and "as-available". We do not warrant that the Service will be uninterrupted, error-free, or secure.

Limitation: In no event shall ContentOS Limited be liable for any indirect, incidental, or consequential damages arising from the use of the platform. Our total aggregate liability to you is limited to the amount paid by you to ContentOS in the twelve (12) months preceding the claim, or 100 USD, whichever is lower.

7. Indemnification

You agree to indemnify and hold harmless ContentOS Limited, its officers, and employees from any claims, losses, or expenses (including legal fees) arising from:

• Your violation of these terms.
• Your misuse of the AI-generated content.
• Any infringement of third-party intellectual property rights caused by your input or output.

8. Changes to Terms

ContentOS reserves the right to modify these terms at any time. Continued use of the platform after such modifications constitutes your acceptance of the updated terms.

9. Governing Law & Dispute Resolution

Law: This Agreement is governed by the laws of the British Virgin Islands.

Arbitration: Any dispute arising from this Agreement shall be settled by final arbitration under the Commercial Arbitration Rules of the American Arbitration Association.

Contact Information: If you have any questions about these Terms, please contact us at: Email: [email protected]